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This company for got to send my part, and despite having all my contact information, never contacted me once to let me know.I had to call them back and when I did I could'n even get in contact with customer service because the hold times were over 9 minutes; so I called sales and MADE a manager there help me.

That's when I found out that the part was never even sent out. As a result, I had to rent a car for another week (delivery time for part), and when I called in the next day to speak with customer service, the rep flat out refused to transfer me and began incessantly arguing with me. I'm going to their corporate website next.

DONT BE A VICTIM!SAVE YOUR MONEY AND TIME!!!

Review about: Gates Steering Colum.

Review #934717 is a subjective opinion of a user.

PRODUCT OR SERVICE Automotix Shipping Service
Reason of Review / Monetary Loss Order processing issue / Not specified
Preferred solution Not specified

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