Latest review first
Ordered a rear axle on a Friday, because they don't have anyone working over the weekend, it wasn't processed till next business day. Fine, I understand that. Still a pain in the *** is because I called the same Friday to get the ball rolling and Jodi assured me itd...Read more
I purchased a used engine through Automotix and within a month, my engine blew. I submitted what they call a “warrantee investigation” and no one has contacted the shop where my car is stationed and no one has contacted me. It has been a week. I have called many times...Read more
These guys are a sham. I ordered a salvaged axle that they rated “5 Star” and “Good Mileage”. Since then, all I’ve gotten from them are lies and misdirection. They didn't ship so I contacted them. They said they "needed verification of information they already had...Read more
I didn't like
- Everything about them so far
Automotix - Ad says free ship. for hoods, but they they don’t ship hoods
False advertising, their website says they ship car hoods for free, but in reality they won’t ship hoods for any price. First they make you do all the work to order it, then they say contact them because of a shipping issue, after you wait 20 minutes on hold they tell you they don’t ship hoods. Thats called “bait and switch”. Why buy from a company that lies.
I paid $856.00 for a transmission on 9/2017,installed by AAMCO for $750.00....two days later after installation problems with the transmission started!!!!Contact the warranty department for them to give me a laundry list of things that I need to do before the warranty...Read more
Can I rate them '0 stars'? Requested a certain part, they confirmed the specifications before I purchased, received the part today and totally different that specified. Called their service center and lady who answered couldn't care less about the issue, said I could...Read more
I bought a recycled AC Compressor on 6/27/17. It only worked for about two-three weeks. I called and got a replacement compressor in August. That one came completely damaged. Although they processed the credit, since I don't believe in three chances, they didn't want...Read more
Automotix in Overland Park, Kansas - DO NOT BUY FROM HERE!
Customer service is ridiculous. Mark (sales manager) cancelled my order soon after i told him to ship my order. DOT NOT BUY FROM THIS SITE!
Automotix Shipping Service Review
I ordered 4 items which had to be put on 3 separate orders , my engine arrived a week late , the advertise free shipping, so now they call it delivery fees of $250 . I cancelled the other 2 orders within minutes of putting them in .. its been 3 weeks now and i still have $372 floating around in cyber space
This company for got to send my part, and despite having all my contact information, never contacted me once to let me know. I had to call them back and when I did I could'n even get in contact with customer service because the hold times were over 9 minutes; so I...Read more
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