Automotix - Two Bad Transmissions

7 of 21 Automotix reviews

I have ordered two transmissions from Automotix.The first transmission arrived damaged; shipping container intact, but part visibly damaged.

The tail shaft was crushed; pictures included. The second transmission was completely locked up. I spoke with Rob, a supervisor, who would not give me his last name or extension. I need this resolved now and they are giving me the warranty runaround.

This ordeal has caused me to be in a rental car for four weeks and incur further monetary loss in labor charges.

The transmission shop that I took my vehicle to is also aggravated as this issue is costing them hassle and lift time.I will never shop with Automotix again and I suggest you never do.

This review is a subjective opinion of a user.
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More Review Details

Customer service
Product or Service Quality
Diversity of Products or Services
Price Affordability
Exchange, Refund and Cancellation Policy

  • What I liked
      No items
  • What I disliked
    • Fraudulent quality claims

Reason of review:
Damaged or defective
Preferred solution:
Full refund and cost incurred from rental vehicle and additional labor cost.
Monetary loss:
$3476
Product or service
Subaru Forester Transmission
Review category
Equipment
review #631809 by

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