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I have ordered two transmissions from Automotix. The first transmission arrived damaged; shipping container intact, but part visibly damaged.

The tail shaft was crushed; pictures included. The second transmission was completely locked up. I spoke with Rob, a supervisor, who would not give me his last name or extension. I need this resolved now and they are giving me the warranty runaround.

This ordeal has caused me to be in a rental car for four weeks and incur further monetary loss in labor charges.

The transmission shop that I took my vehicle to is also aggravated as this issue is costing them hassle and lift time. I will never shop with Automotix again and I suggest you never do.

Reason of review: Damaged or defective.

Monetary Loss: $3476.

Preferred solution: Full refund and cost incurred from rental vehicle and additional labor cost..

I didn't like: Fraudulent quality claims.

Company wrote 0 private or public responses to the review from May 06, 2015.
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